Ratings & Reviews
Resident Reviews
|Recommended: YesFamily oriented — This apartment cares about its residents, they really do go the extra mile to make sure you are comfortable and they surely host events for not only you but children as well. It is my second time living in an apartment and this one definitely comes number 1
response from property -Hello Anthonette,
Thank you for taking the time to leave us a review. We appreciate the 5-star rating and kind words! Our staff members strive to provide the highest standard of customer service for both prospects and residents. If you have any further feedback, please feel free to reach out to us at info@aldenlanding-woodlands.com.
Best,
Alden Landing Management Team
|Recommended: YesVery Impressive — Not quite in our new home Apt for 48 hours, but are very impressed with the community, the facility's, the staff, and the quality of the apartment. Bree Salazar, has been most helpful to us from the very beginning of our search. Her professionalism and assistance has been invaluable.
Michael, thank you for the 5-star review! We are happy to hear that you're very impressed with our community overall and glad to hear that Bree has been very helpful. We strive to make our community feel as at home, and hire staff to oversee our wonderful residents and our beautiful apartment home.
All the Best
The Alden Landing Management Team
|Recommended: YesCool place — The apartments are older but it’s a nice place to live
Hello Tonisha,
Thank you for taking the time to leave us a review. We appreciate the positive rating! We're pleased to hear that you appreciate your community. If you have any further feedback, please feel free to reach out to us at info@aldenlanding-woodlands.com.
Best,
Alden Landing Management Team
|Recommended: YesFeels like home — New resident yet from the moment we moved in, it felt feels like home -
All the staff are wonderful, the amenities are great we are closer to where we need to be.
Thank you for taking the time to write your review and your five-star rating, Stacy. We are happy to hear that our community feels like home to you and that you have had a good experience with our staff and appreciate our many amenities. At Alden Landing, we hire professional and friendly employees and strive to respond to all requests professionally and promptly. We hope you will let us know if there is anything you need. You can call us at (936) 321-6333 or email info@aldenlanding-woodlands.com.
Kindest regards,
Alden Landing
Management Team
|Recommended: YesNice property, wonderful staff and great location — The property staff are the nicest people and very helpful. Maintenance staff take action on the requests immediately. Nice property, great location, we really like it here so far.
Hello, Maral
Thank you for your review. We strive to provide a positive atmosphere with friendly and prompt service. We are happy to hear that our staff has been able to assist you whenever you have needed help and have helped make your experience a great one. Thanks again for your review.
Warmest Regards,
Alden Landing Management Team
|Recommended: YesAlden Landing — Great complex to live in.
Hi Heather,
Thank you so much for your rating. We would love to hear more of your feedback regarding our apartment homes. We want to do whatever we can to help out, your comfort is important to us. If you have questions or concerns don't hesitate to drop by our office or give us a call.
Best Wishes,
Alden Landing Management Team
|Recommended: YesSafety of residents — For the past few months, the community had several episodes of break and entry. It would be very much appreciated by all residents if the company will provide and place monitoring cameras within the community to provide extra protection and safety precautions. Thank you.
Hello Joan,
We thank you for taking the time of expressing your concerns. Please reach out to us directly, at (936) 321-6333 or info@aldenlanding-woodlands.com, so we can discuss this and any other issues you may have. We are here for our residents. Have a great day!
Warm Regards,
The Alden Landing Management Team
|Recommended: YesReview — An old resident told me to live here when I transferred job positions. She never had any crime issues March-December 2019 . There were no issues when I came in April of this year. But since then, there has been a rise in criminal activity here and it’s a bit concerning. I want to live in a safe community and not have to worry about my car or apartment getting broken into. Because this is not a gated community, I would highly suggest you have the local police department patrol our community. It’s either that or hire a security company to help with the uprising criminal activity. If something isn’t done soon about this, I may have to move for my safety.
Hello, Angela
Thank you for taking the time to leave your review. We care about our residents and want them to feel comfortable living here. We will take your feedback and see how we can improve the things that are not working. Thanks again for your review.
Warmest Regards,
Alden Landing Management Team
|Recommended: YesQuiet,comfortable living — Very respectful staff and woodland grounds. Even with neighbors everyone is very respectful and its a very quiet. Its been lovely living here.
Hi Katherine,
Thanks for taking the time to let us know how we are doing. Our staff loved reading your wonderful review. Please do not hesitate to let us know if you need our attention, we are happy to help.
Best Wishes,
Alden Landing Management Team
|Recommended: YesNice community to live — I’ve lived in this community for less than a month, but enough time to see that is well managed and maintained
Hello Carlos,
Thank you for taking the time to leave us a review. We appreciate the 5-star rating and kind words! We take pride in offering our residents a comfortable, pristine community. If you have any further feedback, please feel free to reach out to us at info@aldenlanding-woodlands.com.
Best,
Alden Landing Management Team
|Recommended: NoBait Switch windows — Last Nov. 2021 I was invited to live here w the first month at 500.00 less. This year my renewal is 130 a month more. All other apt.'s renewals were anywhere from 30- 90. Why is mine higher To pay you back the 500 spread over 12 months for the renewal contract. Regarding grounds cleanliness...people are not picking up their poop directly on the walking trails. Their dog has black poop . Different from other normal dogs brown poop . Thank you for the handicapped spot. The maintenance staff is great. Property staff too. The only suggestions I have is double paned windows. Single pane windows lets the heat in during the summer and the heat out during the winter. Now that the rent went up you could replace my old dishwasher that is rusted and doesn't work well and the refrigerator that's tired and old too. Regarding the new painting there's an old saying. You can put lipstick on a pig but it's still a pig.
David, we sincerely appreciate your review. While we understand your concerns regarding the daily duties of pet ownership, it is difficult for us to monitor each pet and its respective pet owner; however, we will address this matter soon in our next community letter. We understand that living costs have increased in the last couple of years and understand your position; however, please know that the renewal increase will allow us to further improve the various maintenance needs of our community. In the meantime, we encourage you to submit a service request so that we can assess any malfunctioning items in your home.
Thank you for renewing with us for another term and complementing our team.
As always, our team is available to discuss any further needs you may have.
Thank you!
Alden Landing Management Team.
|Recommended: YesAgent Fidel , the best person to talk to , very patient and detailed .
Thank you for your 5 star review Gabrielle. We are happy to hear Fidel answered all your questions and was very patient and detailed in the process.
Alden Landing Management
|Recommended: YesBree and Ashley are great. We rented an apartment at another property site unseen and had multiple issues. Needless to say, we moved out and are moving into Alden Landing because of the excellent customer service and attention to detail.
Thank you for taking the time to review us, Lauren. We love hearing that you have had a positive experience with Bree and Ashley. Here, at Alden landing, we strive to hire friendly and professional staff to assist our residents. Your continued encouragement is appreciated. Please feel free to visit our office if you have any other feedback. -Best, Alden Landing Management Team